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LAUREN MARINIS

Shipping & Returns

Delivery

Please note that a signature is required for all deliveries via registered post. Freight costs are calculated based on the weight of your order and will be communicated during the checkout process. We endeavour to ensure delivery within Australia between 3 to 5 working days, depending on the weight and destination.

Deliveries within Australia

Orders Freight Charge Delivery Time
0kg - 3kg $9.00 - 13.00 AUD 3 - 5 working days*
3kg - 5kg $15.00 - 20.00 AUD 3 - 5 working days*
5kg + $20.00 - 25.00 AUD 5 working days*
     

International Deliveries

Lauren Marinis delivers worldwide. Shipping costs are calculated upon checkout with Standard Air freight (3-4 weeks) and Express Air freight (4-7 days)

Tracking Your Order

When you place an online order, you will receive an automated email with a tracking number and information on how to track your purchase.

Lost or Damaged Goods

If goods are lost or damaged in transit, please contact us at online@laurenmarinis.com within 7 working days of placing your order so we can investigate.

Returns Policy

We accept returns on faulty items only. We only offer exchanges on incorrect sizing or change of mind for items unopened within 14 days of delivery. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

There is no return or exchanges on sale items.

You should expect to receive your refunds within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

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